Privacy notice
Last updated: October 2026
Who we are
YenkoGh is run by DawudLabs. We help travelers in Ghana compare intercity bus times, prices and operators. For privacy questions, contact us at seatsyncos@gmail.com.
What YenkoGh does and does not do
YenkoGh is a comparison service. You book and pay directly with the operator, on their website, by WhatsApp or by phone. YenkoGh does not take payments, and we never ask for your mobile money PIN, bank details or card details. You do not need an account to use YenkoGh.
Information we collect
When you use YenkoGh, we record:
- Your searches: the cities and travel date you searched, how many results were found, and whether you used a mobile phone or a computer.
- Your Book clicks: which trip and operator you chose, the travel date, the booking method (website, WhatsApp or phone), the page you came from, and a reference code such as YENKO-X7K2M.
- A random visitor ID stored in a cookie when you tap a Book button (see below). Searches are not linked to this ID.
We do not ask for or store your name, phone number or email address. If you contact an operator through WhatsApp or by phone, any details you share go to that operator, not to YenkoGh.
Our hosting and database providers may also keep standard server logs, which can include your IP address, for security and troubleshooting. Those providers decide how long they keep these logs, so the retention period below does not cover them.
Cookie
When you tap a Book button, we set one cookie called yenko_sid. It holds a random ID that does not identify you by name. It lets us count how many different people use YenkoGh, and it expires after 30 days. You can delete it in your browser settings. YenkoGh still works without it.
How we use this information
- To run and improve the service.
- To see which routes travelers want, including routes where we have no results yet.
- To count how many travelers we refer to each operator, and to confirm those referrals with the operator using the reference code.
- To keep the service secure and prevent abuse.
We do not sell your information, and we do not use it for advertising.
Who we share it with
Operators may see the reference code, route and date when you contact them, and we may share referral counts with an operator, such as the number of YenkoGh referrals in a month. We do not give operators a list of individual travelers. We use service providers to host the site and store data (our website host and our database provider), and they process data on our behalf. When you leave YenkoGh for an operator’s website or for WhatsApp, that service’s own privacy rules apply.
Where your data is stored
Our service providers may store data on servers outside Ghana. We choose providers that protect data to a similar standard.
How long we keep it
We keep search and click records for up to 24 months, then delete them or reduce them to totals that cannot identify anyone.
Your rights
Ghana’s Data Protection Act, 2012 (Act 843) gives you rights over your personal data, which can include asking what we hold about you and asking us to correct or delete it. Because we do not collect your name or contact details, we may not be able to find your records unless you give us your reference code or visitor ID. To make a request, email seatsyncos@gmail.com.
If you are unhappy with how we handle your information, you can also complain to Ghana’s Data Protection Commission.
Children
YenkoGh is meant for travelers planning bus trips. We do not knowingly collect personal information from children.
Changes to this notice
If we change how YenkoGh handles information, we will update this page and the date at the top.